After more than 15 years of experience in information technology (IT) project management in the public health sector, Dragos Vieru joined the TÉLUQ faculty in 2011. A full professor in Information Technology (IT), his research interests include the impact of new technologies on organizational change and innovation, the management of inter-organizational information systems, and the global sourcing of IT services.
Professor Vieru held the position of Director of the School of Business Administration between 2015 and 2018. He is a regular researcher at the Groupe de recherche en systèmes d'information (GReSI - HEC Montréal). He has been a visiting professor at several universities, including the University of Münster (Germany), the Budapest Polytechnic and Economic University (Hungary), the Bucharest University of Economic Studies (Romania), and Corvinus University in Budapest (Hungary).
He has published more than 50 articles in scientific and professional journals, including the International Journal of Information Management, Information Systems Management, Journal of Knowledge Management, IEEE IT Professional, and in the Proceedings of prestigious conferences such as the International Conference on Information Systems (ICIS), Hawaii International Conference on Systems Sciences (HICSS), AMCIS, and ASAC. Dragos has acted as the chair of the Socio-Technical Issues in Organizational Information Technologies (mini-track) section at the Hawaii International Conference on System Sciences (HICSS) since 2013.
Education
Ph.D., Administration (major in Information Technologies; minor in Organizational Studies)
HEC Montréal
M.Sc., Management of Information Systems
John Molson School of Business, Concordia University, Montréal
B.Ing., Mechanical Engineering
Faculty of Engineering and Management of Technological Systems, University Politechnica of Bucharest, Romania
Research Interests
- Innovation and Organizational Ambidexterity
- Digital transformation
- Digital Ecosystems and Platforms
- Inter-organizational information systems
- Global Sourcing of Information Technology Services
- Cyberethics
Teaching
Program direction
Courses
Research
Research grants and contracts
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"Exploring While Exploiting: The Role of Interorganizational IS in Creating Interorganizational Ambidexterity", SSHRC Insight Development Grant 2018-2021 ($63,615), main investigator, in collaboration with Bourdeau S. (ESG-UQAM) and Bergeron, F. (TELUQ) (co-researchers), and Klein, S. and Schellhammer, S. (University of Münster) (collaborators). |
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"Gestion d'infrastructures technologiques et applicatives par les organisations publiques: enjeux et pratiques" - grant CIRANO 2017-2018 ($42.210) - en collaboration avec Simon Bourdeau (ESG-UQAM) |
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"La gouvernance et l'intégration des technologies de l'information: une analyse en contexte de post-fusion" - grant FRQSC Établissement de nouveaux professeurs-chercheurs 2014-2017 ($33.782) - individual grant |
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"Laboratoire de recherche en Informatique Mobile et Villes Intelligentes" - subvention FCI 2013-2017 (329.769$) - in collaboration with C. Gouin-Vallerand (main investigator) |
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"Combining Sociomateriality Practice Perspective and Social Representation Theory to Understand KMS Use" - grant SSHRC 2013-2015 ($47.000) - in collaboration with A. Dulipovici (HEC - main investigator) |
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"Les compétences numériques dans les PME 2.0" - grant CEFRIO 2013-2015 ($90.000) - in collaboration with A. Bernier (ESA-Téluq) and Simon Bourdeau (ESG-UQAM) |
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"La dynamique interculturelle dans les équipes globales virtuelles dans le contexte d'utilisaiton des technologies de l'information" - Internal grant FAR1 2013-2014 ($7.000) - individual grant |
Publications & Presentations
This section shows the documents (if any) that are available in R-libre, TELUQ's open access research publication repository.
Journal articles (refereed)
Bourdeau, Simon; Vieru, Dragos, & Ringeval, Mickael (2022). Balancing the Ying and the Yang of Organizational Ambidexterity at XRM Vision: Tug-of-war over Exploration-Exploitation Practices. International Journal of Case Studies in Management, 20 (3).
Bourdeau, Simon; Coulon, Thibaut, & Vieru, Dragos (2022). Coping with Technological Shifts: Organizational Actions to Adapt IT Infrastructures. IT Professional, 24 (3), 60-66. https://doi.org/10.1109/MITP.2022.3157568
Pelletier, Claudia; Croteau, Anne-Marie; Raymond, Louis, & Vieru, Dragos (2021). Achieving Social IT Alignment through the Orchestration of IT Assets: An Interpretive Case Study. Information Systems Management, 38 (1), 42-61. https://doi.org/10.1080/10580530.2020.1733712
Coulon, Thibaut; Bourdeau, Simon; Vieru, Dragos, & Boissières, Élodie (2020). L’évolution des infrastructures TI : Trois défis à surmonter. Revue Gestion, 45 (4), 80-83.
Vieru, Dragos, & Rivard, Suzanne (2018). The resilience of pre-merger fields of practice during post-merger information systems development. International Journal of Technology and Human Interaction, 14 (3), 53-71. https://doi.org/10.4018/IJTHI.2018070104
Bourdeau, Simon, & Vieru, Dragos (2018). Information technology sourcing changes in an SME: Ça va de soi in the cloud with diamonds. Journal of Information Technology Teaching Cases, 8 (1), 70-80. https://doi.org/10.1057/s41266-017-0023-5
Aasi, Parisa; Rusu, Lazar, & Vieru, Dragos (2017). The role of culture in IT governance five focus areas: A literature review. International Journal of IT/Business Alignment and Governance, 8 (2), 42-61. https://doi.org/10.4018/IJITBAG.2017070103
Vieru, Dragos, & Bourdeau, Simon (2017). Survival in the digital era: A digital competence-based multi-case study in the canadian SME clothing industry. International Journal of Social and Organizational Dynamics in IT, 6 (1), 17-34. https://doi.org/10.4018/IJSODIT.2017010102
Bourdeau, Simon; Vieru, Dragos, & Amelie, Bernier (2016). Ça Va de Soi: A Phoenix Rises from the Ashes of a Failed IT Project. International Journal of Case Studies in Management, 14 (3).
Vieru, Dragos; Rivard, Suzanne, & Dutot, Vincent (2014). Insights from a review of the literature on post-merger information systems/information technology integration. International Business Research, 7 (7), 23-35. https://doi.org/10.5539/ibr.v7n7p23
Vieru, Dragos, & Trudel, Marie-Claude (2013). Unpredictable reconfigurations: The dilemma of the post-merger information systems integration. International Journal of Social and Organizational Dynamics in IT, 3 (1), 47-60. https://doi.org/10.4018/ijsodit.2013010104
Vieru, Dragos, & Rivard, Suzanne (2014). Organizational identity challenges in a post-merger context: A case study of an information system implementation project. International Journal of Information Management, 34 (3), 381-386. https://doi.org/10.1016/j.ijinfomgt.2014.02.001
Dulipovici, Alina, & Vieru, Dragos (2015). Exploring collaboration technology use: How users’ perceptions twist and amend reality. Journal of Knowledge Management, 19 (4), 661-881. https://doi.org/10.1108/JKM-11-2014-0468
Vieru, Dragos, & Rivard, Suzanne (2015). Knowledge Sharing Challenges during Post-Merger Integration: The Role of Boundary Spanners and of Organizational Identity. International Journal of Business and Management, 10 (11), 1-12. https://doi.org/10.5539/ijbm.v10n11p1
Books
Lemire, Daniel; Mezghani, Neila; Boissières, Élodie; Godin, Robert; Louafi, Habib; Osei, Richmond; Shuraida, Shadi; Schmitt, Renée-Maria, & Vieru, Dragos (2024). La science des données: Théorie et applications avec R et Python. . ISBN 979-8-3257-7723-3
Book chapters
Vieru, Dragos; Schmitt, Renée-Maria, & Boissières, Élodie (2024). L'IA explicable - La panacée pour une IA éthique?. In Lemire, Daniel, & Mezghani, Neila (Ed.), La science des données: Théorie et applications avec R et Python (p. 205-237). Montréal. ISBN 979-832577233
Vieru, Dragos; Bourdeau, Simon; Ringeval, Mickael, & Jung, Tobias (2022). How Can I Help You Today? The Rise of Virtual Assistants in Human Resources Management. In Idemudia, E.C.; Ndayizigamiye, P., & Shaanika, I.N. (Ed.), Using Information Technology Advancements to Adapt to Global Pandemics (p. 21-46). IGI Global. ISBN 9781799894186 https://doi.org/10.4018/978-1-7998-9418-6.ch002
Vieru, Dragos; Bourdeau, Simon; Coulon, Thibaut, & Boissières, Élodie (2020). IT Infrastructures Sourcing Challenges and Practices of Exploration-for-Exploitation in Public Sector Organizations: A Delphi Study. In Oshri, I.; Kotlarsky, J., & Willcocks, L. P. (Ed.), Digital Technologies for Global Sourcing of Services (p. 38-68). Switzerland : Springer, coll. « Lecture Notes in Business Information Processing », vol. 410. ISBN 978-3-030-66833-4 https://doi.org/10.1007/978-3-030-66834-1_3
Aasi, Parisa; Rusu, Lazar, & Vieru, Dragos (2020). The Role of Culture in IT Governance Five Focus Areas: A Literature Review. In Start-Ups and SMEs: Concepts, Methodologies, Tools, and Applications (p. 1664-1687). Hershey, PA : IGI Global, coll. « Critical Explorations ». ISBN 9781799817604 https://doi.org/10.4018/978-1-7998-1760-4
Bourdeau, Simon, & Vieru, Dragos (2019). Digital Fluency in SMEs: A Typology and a Multi-Case Study. In Idemudia, Efosa C. (Ed.), Handbook of Research on Social and Organizational Dynamics in the Digital Era (p. 43-64). Hershey, PA : IGI Global. ISBN 978-1-5225-8933-4 https://doi.org/10.4018/978-1-5225-8933-4.ch003
Vieru, Dragos (2019). The Issue of Post-Merger Integration Boundary Management: A Sociomaterial Perspective. In Idemudia, Efosa C. (Ed.), Handbook of Research on Social and Organizational Dynamics in the Digital Era (p. 1-21). Hershey, PA : IGI Global. ISBN 978-1-5225-8933-4 https://doi.org/10.4018/978-1-5225-8933-4.ch001
Vieru, Dragos; Bourdeau, Simon, & Bourdeau, Mélissa (2019). Knowledge Boundary Spanning Mechanisms in a Shared Services Centre Context. In Digital Services and Platforms. Considerations for Sourcing (p. 76-100). Switzerland : Springer, coll. « Lecture Notes in Business Information Processing », no 344. ISBN 978-3-030-15850-7 https://doi.org/10.1007/978-3-030-15850-7_5
Vieru, Dragos, & Arduin, Pierre-Emmanuel (2016). Sharing Knowledge in a Shared Services Center Context: An Explanatory Case Study of the Dialectics of Formal and Informal Practices. In Kotlarsky, Julia; Oshri, Ilan, & Willcocks, Leslie P. (Ed.), Shared Services and Outsourcing: A Contemporary Outlook (p. 19-39). Switzerland : Springer International Publishing, coll. « Lecture Notes in Business Information Processing », vol. 266. ISBN 978-3-319-47009-2
Vieru, Dragos, & Rivard, Suzanne (2012). Shifting sand: Organizational identity, partnership and IT outsourcing. In Kotlarsky, Julia; Oshri, Ilan, & Willcocks, Leslie P. (Ed.), The dynamics of global sourcing (p. 93-104). Switzerland : Springer International Publishing, coll. « Lecture Notes in Business Information Process », no 130. ISBN 978-3-642-3391
Vieru, Dragos (2015). Towards a multi-dimensional model of digital competence in small and medium-sized enterprises. In Khosrow-Pour, Mehdi (Ed.), Encyclopedia of Information Science and Technology, 3rd edition (p. 6715-6725). Hershey, USA : IGI Global. ISBN 978-1-4666-5888-2 https://doi.org/10.4018/978
Jebli, Fedwa, & Vieru, Dragos (2014). Interculturality and virtual teams in IT offshoring context: A social regulation theory perspective. In Kotlarsky, Julia; Oshri, Ilan, & Willcocks, Leslie P. (Ed.), Governing sourcing relationships. A collection of studies at the country, sector and firm level (p. 1-17). Switzerland : Springer International Publishing, coll. « Lecture Notes in Business Information Process », no 195. ISBN 978-3-319-11367-8 ; 978-3-319-11366-1
Papers in conference proceedings (refereed)
Vieru, Dragos, & Plugge, Albert (2025). Overcoming the AI opacity in ESG reporting: A Digital Platform-based Knowledge Boundary-Spanning Perspective. In Proceedings of the 58th Annual Hawaii Conference on System Sciences. Hawaii : University of Hawaii at Manoa.
Werner, Matthias; Stockhinger, Jan; Klein, Stefan, & Vieru, Dragos (2024). Riding Two Horses at The Same Time: Paradox Responses for Navigating Exploration and Exploitation in Small and Medium-Sized IT Consulting Firms. In Proceedings of the 45th International Conference on Information Systems, Bangkok, Thailande. Association for Information Systems.
Plugge, Albert; De Reuver, Mark, & Vieru, Dragos (2024). Co-designing ESG Platform Functionality: A Digital Platform Ecosystem Approach. In Proceedings of the 57th Annual Hawaii Conference on System Sciences (p. 6717-6726). Hawaii : University of Hawaii at Manoa. ISBN 978-0-9981331-7-1
Bourdeau, Simon; Coulon, Thibaut; Vieru, Dragos, & Bonneau, Claudine (2023). Perennializing Information Technology Infrastructures: A Dynamic Capabilities Perspective. In Proceedings of the 56th Annual Hawaii Conference on System Sciences. Hawaii : University of Hawaii at Manoa.
Ntakirutimana, Jean-Bosco; Vieru, Dragos, & Motaghi, Hamed (2023). Strategy for managing project front-end of digital transformation – a case for a multidimensional and creative conceptualization. In Proceedings of the 56th Annual Hawaii Conference on System Sciences. Hawaii : University of Hawaii at Manoa.
Vieru, Dragos; Plugge, Albert, & Bourdeau, Simon (2023). Leveraging Ambidexterity in a Digital Platform Ecosystem: Insights from a Complementor’s Perspective. In Proceedings of the 56th Annual Hawaii Conference on System Sciences. Hawaii : University of Hawaii at Manoa.
Bourdeau, Simon; Shuraida, Shadi, & Vieru, Dragos (2022). A Conceptual Definition of Information Technology Project Management: A Campaign-Driven Perspective. In Proceedings of the 55th Hawaii International Conference on System Sciences (p. 7172-7181). Hawaii, USA : University of Hawaii at Manoa. ISBN 978-0-9981331-5-7 https://doi.org/10.24251/HICSS.2022.863
Bourdeau, Simon; Coulon, Thibaut, & Vieru, Dragos (2021). Technological Evolution Agility and Dynamic IT Capabilities: A Delphi Study. In Proceedings of the 54rd Annual Hawaii Conference on System Sciences (p. 6295-6304). Hawaii : University of Hawaii at Manoa.
Vieru, Dragos; Klein, Stefan; Bourdeau, Simon, & Ntakirutimana, Jean-Bosco (2021). Developing Ambidextrous Routines in the IT Service Provider Industry. In Proceedings of the 54rd Annual Hawaii Conference on System Sciences (p. 6452-6461). Hawaii : University of Hawaii at Manoa.
Coulon, Thibaut; Templier, Mathieu; Bourdeau, Simon; Pascal, Amandine, & Vieru, Dragos (2020). Open Innovation in the Public Sector: A Dynamic Capabilities Perspective and the Role of Information Technology. In Proceedings of the 53rd Annual Hawaii Conference on System Sciences (HICSS) (p. 5942-5951). Hawaii, USA : University of Hawaii at Manoa.
Bourdeau, Simon; Vieru, Dragos; Coulon, Thibaut, & Boissières, Élodie (2019). IT Infrastructures Maintenance and Evolution in Public Sector Organizations: Main Challenges. In Proceedings of the 52nd Annual Hawaii International Conference on System Sciences (p. 6529-6538). Hawaii : University of Hawaii at Manoa.
Vieru, Dragos; Rivard, Suzanne; Westergren, Ulrika, & Bourdeau, Simon (2019). Change Agents and Resilient Practices: The Power of Symbolic Capital in a Post-Merger Integration Context. In Proceedings of the 52nd Annual Hawaii International Conference on System Sciences (p. 6509-6518). Hawaii : University of Hawaii at Manoa.
Bourdeau, Simon; Coulon, Thibaut, & Vieru, Dragos (2019). Durabilité des infrastructures technologiques – Une étude Delphi de stratégies et pratiques organisationnelles. In Actes de la 24e conférence de l'Association Information et Management (AIM) 2019 (p. 6529-6538). Nantes, France : Association Information et Management.
Ziam, Saliha; Arduin, Pierre-Emmanuel, & Vieru, Dragos (2018). Strategies to Reduce Knowledge Leakage: A Knowledge Absorptive Capacity-based Framework. In Proceedings of the 19th European Conference on Knowledge Management (ECKM), University of Padua, Italie, 2018, vol. 2. Reading, UK : Academic Conferences and Publishing International. ISBN 978-1-911218-94-4
Arduin, Pierre-Emmanuel, & Vieru, Dragos (2017). Workarounds as means to identify insider threats to information systems security. In Proceedings of the Twenty-third Americas Conference on Information Systems, Boston 2017. Association for Information Systems.
Pelletier, Claudia; Vieru, Dragos, & Croteau, Anne-Marie (2017). The interorganizational relationships process: An asset orchestration mechanisms perspective in an SME context. In Proceedings of the 50th Hawaii International Conference on System Sciences 2017. Association for Information Systems. ISBN 978-0-99813-3102
Vieru, Dragos; Rivard, Suzanne, & Bourdeau, Simon (2016). From Boundary Shaker to Boundary Consolidator by Ways of Symbolic Discourses in a Post-Merger Integration Context. In Proceedings of the 37th International Conference on Information Systems, Dublin 2016. Association for Information Systems.
Dulipovici, Alina, & Vieru, Dragos (2016). BYOD-enabled workarounds: A process perspective. In Proceedings of the 22nd Americas Conference on Information Systems. San Diego : Association for Information Systems.
Vieru, Dragos, & Rivard, Suzanne (2008). The Dilemma of Integration versus Autonomy: Knowledge Sharing in Post-Merger IS Development. In Proceedings of the 29th International Conference on Information Systems (ICIS). Association for Information Systems (AIS).
Vieru, Dragos, & Rivard, Suzanne (2007). Mind the Gap: Positioning Information Systems/Information Technology within the Process of Post-merger Integration. In Proceedings of the Thirteenth Americas Conference on Information Systems (AMCIS). Association for Information Systems (AIS).
Vieru, Dragos, & Croteau, Anne-Marie (2002). Telemedicine Adoption by Different Groups of Physicians. In Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS) (p. 151-160). IEEE.
Croteau, Anne-Marie, & Vieru, Dragos (2001). Telemedicine Adoption Studied from Physicians’ Perspective. In Proceedings of the Administrative Sciences Association of Canada Conference (ASAC 2001), vol. 22, no 4 (p. 48-59). Administrative Sciences Association of Canada.
Vieru, Dragos, & Rivard, Suzanne (2012). Working under grey skies: Information systems development and organizational identity in a post-merger context. In Proceedings of the 45th Annual Hawaii Conference on System Sciences (HICSS) (p. 5267-5276). IEEE Computer Society. https://doi.org/10.1109/HICSS.2012.647
Vieru, Dragos, & Trudel, Marie-Claude (2013). Too much or not enough. Information systems integration in post-merger context: A sociomaterial practice perspective. In Proceedings of the 46th Annual Hawaii Conference on System Sciences (HICSS) (p. 4596-4605). IEEE Computer Society. https://doi.org/10.1109/HICSS.2013.553
Vieru, Dragos; Bourdeau, Simon; Bernier, Amélie, & Yapo, Séverin (2015). Digital competence: A multi-dimensional conceptualization and a typology in an SME context. In Proceedings of the 48th Annual Hawaii International Conference on System Sciences (HICSS) (p. 4681-4690). IEEE Computer Society. https://doi.org/10.1109/HICSS.2015.557
Pelletier, Claudia; Vieru, Dragos, & Croteau, Anne-Marie (2015). Peering below the Surface: Social Mechanisms for Analyzing Interorganizational Information Systems Integration. In Proceedings of the Twenty First Americas Conference on Information Systems. Association for Information Systems.
Boudreau, Patrick; Vieru, Dragos; Paquette, Gilbert, & Héon, Michel (2016). The Workarounds Process as a Source of Knowledge Creation and Management. In Proceedings of the 49th Hawaii International Conference on System Sciences (p. 4292-4301). IEEE Computer Society. https://doi.org/10.1109/HICSS.2016.532
Other refereed contributions
Bourdeau, Simon; Vieru, Dragos, & Coulon, Thibaut (2019). Gestion d’infrastructures technologiques et applicatives par les organisations publiques : Enjeux et pratiques d’évolution et de durabilité (rapport de recherche no 2019RP). Montréal : CIRANO.
Bernier, Amélie; Bourdeau, Simon; Dubuc, Laurence, & Vieru, Dragos (2016). Compétences numériques : des compétences nécessaires pour soutenir le passage au numérique des PME (rapport de recherche). Montréal : CEFRIO.
Dulipovici, Alina, & Vieru, Dragos (2014). Les Intranets et leur écosysteme : portrait des usages et meilleures pratiques (rapport de recherche). Montréal, Canada : CEFRIO.
Awards & Honors
Nominated and invited to the Doctoral Consortium of the International Conference on Information Systems (ICIS 2008), Paris, France .
Best MIS Paper Award with the title: "Telemedicine Adoption from Physicians’ Perspective" at the 29th Annual Conference of the Administrative Sciences Association of Canada (ASAC) 2001, London, ON.